I bought my tickets online, but I purchased the wrong ticket?

If by chance you purchased a ticket for a lower price and would like to gain entry on a higher priced ticket, please bring your unused ticket to the information booth when you arrive and you can change the ticket.  Ticket changes will be subject to a fee equal to the price difference of the two tickets.


What are the hours of operation?

Night Stalkers often stays open later to accommodate patrons on busy nights but the box office will not close earlier than posted times.


What time does the line start forming?

Early in the season, arriving at opening time is fine, but as we get closer to Halloween the crowds get much larger.


How long is the wait in line?

In general, we try to keep the wait time to less than 30 minutes. However, on the last 2 weekends in October and on Halloween the lines will be much longer. Buy your tickets online to avoid the box office line and try to come earlier in September or early October if you would like to avoid the longer lines! And remember we have an indoor entertainment/waiting area!!


How long does it take to go through the haunted house?

That depends on many factors. First you must buy your tickets, and then wait to enter the haunt. Once you enter, you go through at your own pace so the length of the experience varies from group to group. Rest assured you will be more than satisfied with your length of stay with our ghouls, zombies, and monsters. Most of our customers are exhausted by the time they escape with their lives.


Can I make a reservation?

No. Night Stalkers is first come, first served. However, you can avoid the line with the purchase of a VIP Ticket.


What are the prices for the haunted house?

CLICK HERE FOR PRICES.


Does Night Stalkers offer group rates?

Yes, for details on group sales please click here


Does Night Stalkers accept credit cards?

Yes, our box office accepts Visa, MasterCard, American Express, and Discover.


Can I buy tickets in advance?

You may purchase tickets online through our online ticketing link click here.


If I buy tickets online, do I have to use them the same day?

No you do not. They are good for the entire season.


I just bought my ticket online…do I still have to wait in line when I get to the Haunted House?

You are able to skip the often lengthy box office line and go straight to the line to enter the haunted house. After you buy a ticket online, you will receive an email with a ticket to print. You must have this printout with a barcode on it with you or be able to show the barcode on your smart phone to the staff at the entrance.


Is there a way to avoid waiting in line?

On select nights, we will have a limited number of VIP tickets available through online ticketing as well as at the box office.


What is a VIP Ticket and how do I get one?

VIP Tickets give you rapid access to the haunted houses on peak nights of operation! Once you have your VIP Ticket you can go straight to the special VIP Entrance. VIP Tickets are $15 each.


NOTE: There is a chance that you may also have the opportunity to purchase VIP Tickets at the Night Stalker’s box office, but please be aware that there are only a very limited number available per night. If the total number of allotted VIP Tickets for a given night sells out online you will not be able to purchase one at the box office for that night.


Are the monsters allowed to touch you?

The actors in Night Stalkers will not touch you. However, they do get very close. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.


Are there any age restrictions?

Night Stalkers is recommended for adults and teens, but younger kids may come if parents choose to bring them. That being said WE STRONGLY DISCOURAGE BRINGING CHILDREN! Night Stalkers is intense for adults, it will not be fun for children! Carrying children through is NOT recommended. There are no special prices for children and no refunds if anyone decides not to finish the haunt. There are many emergency exits throughout the attraction in case anyone gets too scared to continue.


Where can I find coupons?

Join our email Monster Lovers Club and watch for special offers as well as possible coupon opportunities.


When are coupons valid?

There are several types of coupons. Read them carefully to see what days they can be used.


Is there a lot of smoke in the haunted house?

We do use fog machines at Night Stalkers. Should you find the fog too intense there are emergency exits throughout the attraction.


Are there strobe lights?

Yes, we do use strobe lights occasionally.


Can I go in if I’m pregnant?

Short answer NO.  Night Stalkers Haunted House is not recommended for visitors who are pregnant, have heart conditions or are in general poor health.


Is it a ride?

No visitors walk through the attraction at Night Stalkers.


Is it dark?

There are very dark areas in the haunted house, monsters love the dark.


Is it a maze? Can I get lost?

Night Stalkers is not a maze. Many areas of the attractions are confusing, but the staff will help you find your way out if necessary.


Can my friends and I wear our Halloween costumes when we come to Night Stalkers?

No. For safety reasons, we are sorry to say that patrons are not permitted to wear costumes.


Is your attraction open if it rains?

Yes! Our haunted house is inside. One thing that sets us apart is our HUGE indoor entertainment/waiting area. Be entertained by our light show and roaming monsters while you wait to enter the haunt inside and out of the elements. Relax, stay dry and enjoy the show as you wait to enter the haunt.


Once we’ve used our ticket can we go through again with the same ticket?

No. A new ticket is required for each visit, unless you purchase an enter twice or an all-night entry ticket.


Do your attractions have security?

Yes. Night Stalkers uses Saginaw County Police Officers as well as our own well trained security team.  This coupled with a high tech night vision security surveillance system with multiple cameras; we see everything even in the darkest of areas. We seldom, if ever, have a problem that actually requires security but we have it just in case. Remember you are being watched everywhere! We also have an off-duty firefighter/EMT on staff each night.


Can we be thrown out of the haunt for any reason?

Yes. We do not allow foul language, touching of our actors, pushing, punching, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules just like anyone else that must be adhered to for your own safety. Violation of these rules will usually bring a warning and then you’ll be asked to leave and escorted out without a refund. Have fun and let your imagination run wild and you and everyone else will thoroughly enjoy the experience of fear.


Do you serve alcoholic beverages?

NO! And they are not allowed on the property, so please do not bring any. Also don’t show up intoxicated as you will not be allowed in the haunt.


Is smoking allowed?

Smoking and Vaping is allowed only in the parking lot. Smoking and Vaping are NOT allowed indoors at any time. Anyone found violating this rule will be escorted out immediately without refund!


Can we take flash photos of your haunted houses?

NO photography of any sort is not allowed in the haunts. Haunted houses are dark and people’s eyes (especially the monsters) adjust to the low light. When you flash your camera you’re not only ruining other customers’ experience but you’re hurting the monsters eyes, which only makes them even angrier. Also, the fog used inside the attractions ruins flash photography and your pictures will be of poor quality.


What can’t we bring with us inside your haunted houses?

No pets! No weapons! No alcoholic beverages! No cameras! No smoking! No Vaping! No laser pointers or flashlights! No food or beverages! Hopefully no young children!


Is the attraction the same every year?

Never! No one wants to see the same movie time after time and we are no different. Night Stalkers has always made major changes to the haunt from year to year as well as changes in the theme as well. Every year expect new scares, new monsters, new effects, and new sets!


Is this the haunted house where there are 13 floors and when you get to the top you get your money back?

No, there is no such haunted house. However Night Stalkers is located in a 5 story building!


Can we win free tickets?

Occasionally, radio stations and or sponsors may have free ticket giveaways. So listen for our commercials and offers on your favorite radio stations.


I want to do a story on the attraction, how do I contact you?

For media inquiries: Mediarelations@nshaunt.com


How old do you have to be to volunteer at Night Stalkers?

You must be at least 16 years old to volunteer at Night Stalkers. Click here for more info.


What exactly are Military Appreciation Nights?

Night Stalkers Haunted House loves our brave military personnel and wants to say thanks! We have designated our opening weekend as Military Appreciation Nights at Night Stalkers so those who have served/are serving our country can enjoy a good safe fright at a real nice price. Military personnel can get a limited amount of free tickets for opening weekend through the Veteran Tickets Foundation, please visit www.VetTix.org for more information. If/when all of the tickets allotted to the Veteran Tickets Foundation are distributed, anyone with a military ID will still be able to purchase a standard ticket at the box office on opening weekend only $8 that’s a savings of $2. Only one discount per military ID please.


Any other questions? Please email us at info@nshaunt.com


And the #1 most often asked question…Is it scary????

Is it dark out at night? Yes of course it is without a doubt! Ever want to be in a horror movie, not just watch one? Come visit us and you will be.

 

Night Stalkers Haunted House 906 Lapeer Ave. • Saginaw, MI

© 2017 Night Stalkers Haunted House

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